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Shipping & Returns

Shipping:


We use Australia Post eParcel for the majority of our orders.

Large and/or heavy items may incur an additional postage costs.

When we send your parcel we will email you the tracking details.  

Postage costs: 


Accessories $10.00

Apparel & footwear $10.00

Orders over $100 FREE*

Any extra charges in regards to shipping costs will be quoted prior to shipping.

* Some exclusions apply 

Delivery estimates: 

We pack 90% of our orders within 1-2 business day. We will contact you if there has been a delay with packing your order.

Once the parcel leaves our store the delivery estimates are: 

WA: 1-4 business days 

VIC: 3-7 business days 

NSW: 3-7 business days

SA: 3-7 business days

QLD: 3-7 business days

Returns: 

Provided you have not used your product & it's in exactly the same condition as when we sent it to you, we are happy to exchange your purchase (or provide store credit) as long as you return it to us within 14 days. You must send the product back to us and postage is at your own cost. A product cannot be returned if you simply change your mind after using the product.

International orders:

All international shipping is sent via Australia Post and charges are cumulative - we will contact you with a shipping invoice once your order has been placed.
 
Some products may be excluded from international shipping.
 
The customer is responsible for any duty/custom import chargers incurred.